Overview:
This case study will go over the strategic partnership between Payarc and Ordway, highlighting the mutual benefits and the enhanced value offered to Ordway’s customers through special pricing arrangements. This collaboration not only expands
the service offerings of both companies but also exemplifies how Payarc’s innovative payment solutions can significantly elevate a partner’s business model and customer satisfaction.
Introduction & Initial Opportunity
Ordway, a leader in providing billing and revenue automation software for scaling businesses, required a payment processing partner with systems that would seamlessly integrate into their already established platforms. They wanted to team up with an organization that could offer robust, and flexible payment solutions to their clients. It soon became clear that Payarc would be the best option, thanks to our cutting-edge payment technology, and customer-centric approach. The overall goal was to make sure that Ordway’s clientele had a comprehensive and streamlined payment
processing program that was capable of supporting billing scenarios both simple and complex.
Solution Implementation
Integration of Payarc's Advanced Payment Solutions
Right away, Payarc was able to integrate their gateways onto Ordway’s platforms. Resulting in a smooth, secure, and efficient transaction experience for users.
Custom Pricing Packages
Recognizing the diverse needs of Ordway’s established customer base, Payarc offers special pricing exclusive to Ordway clients, ensuring that everyone receives optimal financing terms, allowing their business to continue growing and operate efficiently.
Collaborative Product Development
Payarc and Ordway are collaborating to develop new features specifically to enhance the functionality of both partner platforms. This partnership leverages each company’s strength to innovate payment solutions that meet the needs of digital-first businesses.
Ongoing Support and Optimization
With Payarc on board, so are their world-class support staff and resources. Both Payarc and Ordway are committed to continuous improvement and support, ensuring that as client’s
needs evolve, any challenges they may have shall be swiftly addressed.
Results
Conclusion:
To conclude, Payarc and Ordway serve as a prime example of how strategic collaborations can lead to substantial benefits for both parties and their customers. By combining Payarc’s payment processing expertise with Ordway’s sophisticated billing platform, the partnership has set a new standard in the industry, allowing SaaS companies to focus more on their core business and not on billing complexities.